Complaints Code Of Practice
Able Group takes all complaints seriously, and will deal with your issue as quickly as possible.
In the first instance, please contact our Customer Services Team:
We will keep you up-to-date throughout the process, and we aim to:
- Provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint.
- Make sure all complaints are investigated fairly and in a timely manner.
- Make sure that complaints are, wherever possible, resolved and that relationships are repaired.
- Gather information which helps us to improve what we do.